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Booking a Sierra Shuttle service is quick and convenient. You can book through our website or by calling our customer service hotline. We will be launching a mobile app soon to make your booking experience even smoother.
Currently, we primarily service the Cedar Rapids, Iowa area. We are, however, expanding our reach. Please check our website or contact customer service for updates on new service areas.
We accept a variety of payment methods including credit/debit cards, cash, and digital wallets. We aim to provide a hassle-free payment experience for all our clients.
Yes, we offer vehicles that are wheelchair accessible. Please specify your requirements while making a booking, so we can arrange the most suitable vehicle for you.
Our rates are determined based on the distance to be traveled and the type of vehicle chosen. We believe in transparency and ensure that our pricing structure is clear and upfront, with no hidden charges.
Absolutely, Sierra Shuttle specializes in providing transport solutions for various events including weddings, corporate events, and other special occasions. Reach out to us to discuss your needs and we will tailor a solution just for you.
Yes, all our drivers are professionally trained and certified to ensure your safety and comfort. We adhere to strict guidelines when it comes to recruiting our drivers.
We prioritize the safety of our passengers and staff. All our vehicles are sanitized thoroughly before and after each ride. Our drivers are equipped with masks and hand sanitizers, and we encourage social distancing protocols wherever possible.
Yes, you can cancel or modify your booking. However, please note that cancellations or modifications made less than 24 hours before the scheduled ride time may incur a fee. For more details, refer to our cancellation policy on our website.
After completing your ride, a receipt will be sent automatically to the email address provided during the booking process. If you encounter any issues, feel free to contact our customer support.
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